According to the Sprout Social Index™, Edition XVII: Accelerate, 76% of consumers will reach out to the brands they follow on social for customer service, making social customer care a priority for any business. When a brand delivers high-quality social service, 47% of consumers say they are best in class. But what constitutes “good” customer service? And how do you measure customer service quality? We talked to four experts in social customer care and strategy about their customer service goals, best practices and how they measure success....

The History Channel has been known for a lot of things during its lifetime, such as documentaries about who offed King Tut, countless series on World War II, and even a collection of things that are nonsense, but historical and interesting nonetheless, such as Nostradamus specials. Alas, that era of rich, arguably never ending historical content seems to have become as ancient and extinct as some of the topics that the channel once covered, with new series only tentatively related to “history” taking their stead....

BEST VPN for UAE & Dubai (Free and Paid) 1) ExpressVPN ExpressVPN is one of the best VPNs for UAE and Dubai that enables you to browse the Internet secured from scammers. It offers unlimited access to music, social media websites, video, and more. This VPN does not log IP addresses, browsing history, DNS queries, and traffic destinations. This working VPN offers online protection using leak proofing and encryption facility. It helps you to stay secure by hiding your IP address and encrypting your network data....

For those who don’t watch Bollywood movies, it can be a bit alarming to see the top stars sing and dance and generally romance - and then attack each other with guns. Or maybe it’s the dancing part that’s more alarming to western audiences? Not every film that comes out of Bollywood - those produced in Mumbai (formerly Bombay) for Indian and Pakistani audiences worldwide - are in the singing/dancing “masala” tradition, however....

Keeping track of all of the things you need to do in your life isn’t always easy. You have family demands, work tasks, health maintenance, and much more. By integrating ToDoist with other online services, you can automate much of the work it takes to maintain your busy life schedule. Note: While the screenshots for this article are from Android, it is also available for iOS. ToDoist and Google Home & Assistant Once you’ve connected Google Home and Assistant to ToDoist, you can use voice commands to add, complete, and hear your next task....

The success of the MCU is one of the most impressive things in the history of the movie business. They decided to try something new in cinematic storytelling and they have undoubtedly accomplished a lot with a string of acclaimed and successful films. The Infinity Saga as a whole is one of the most stunning achievements movie-goers have ever seen. As all-encompassing as the phenomenon has been, not every MCU film is perfect....

Best Free VPN for Torrenting 1) ExpressVPN ExpressVPN is one of the best VPNs that enables you to browse the Internet secured from scammers. It offers unlimited access to music, social media websites, video, and more. This VPN does not log IP addresses, browsing history, DNS queries, and traffic destinations. This working VPN offers online protection using leak proofing and encryption facility. It helps you to stay secure by hiding your IP address and encrypting your network data....

Music fans love to do karaoke, and some don’t have to be at a party to do it, and they see it as more of a hobby or a fun way to pass the time. No matter the reason, karaoke is fun, and for those who enjoy it, but don’t have any karaoke software or apps, they can get their kicks on the Internet, using specialized websites for online karaoke....

As long as you speak clearly, it will do exactly what you want. Tap or click here for five ways to help your smart assistant understand you better. Luckily, your iPhone or Android comes with these smart assistants built-in. Just say “OK, Google” or “Siri” to trigger them. Without further ado, here are voice commands for Siri and Google Assistant that you’ll use again and again. 1. Show me photos of … Our content queen, Allie, loves this feature....

We have hand-picked 8 Phone Trackers after researching 50+ tools based on parameters like ease of installation, free trial period, location tracking features, etc. BEST Phone Tracker App without Permission 1) mSpy – Best overall Phone Tracking App mSpy is one of the best cell phone tracker apps that offer more than 20 attractive and handy features with 24/7 multi-language customer support. You can use it to spy on various social media platforms like Facebook, WhatsApp, Instagram, Snapchat, etc....

The Magnavox Odyssey may have kicked off the home console trend, and the Atari 2600 may have popularized the idea, but the Nintendo Entertainment System was the machine which truly allowed the industry to take off in North America. Ushering in a massively successful new era of graphical fidelity and gameplay standards, there are around 700 titles available for the system—depending on who you’re asking—and each has a dedicated, passionate fanbase eager to defend it....

The company has asked its Far East suppliers to produce 200,000 units of the new second generation 3G-enabled iPhone by the end of May, with production ramping up to two million, or 500,000 per week, in June, making a June release of the device a done deal. This information comes from a reputable source – The Times newspaper, which explains the new iPhone will have a “radically different” appearance to the current generation....

It is just everywhere. It is worth mentioning here about the actual brain behind the Linux – Linus Torvalds. There is no doubt that Linus is one of the most influential people who transformed the technology twice with Linux and Git.​ Linus celebrated his 48th birthday on 28th December. A very happy belated birthday to Linus and the LinuxAndUbuntu.com wishes him for many more years of continuous technological innovations. On this occasion, let us put focus on the things that inspired Linus to create Linux along with interesting titbits....

From the end of the world to a raging plague, fictional dystopian futures give an insight into a possible real prospect for our society. Some dystopian worlds emphasize class division, while others show that everyone, no matter your gender, race, or status, is all doomed to follow the new political rule. The regimes can often be cruel, forcing children into situations they are not ready for. Less commonly, adults lead the charge of a revolution....

Charles Dickens’ classic morality tale A Christmas Carol was adapted for the screen for the first time in 1901, just thirty years after the famous writer’s death. In the ensuing decades, thousands of hours of television and film have been dedicated to the re-telling of the story - from gritty TV movies to slick Hollywood productions. In some of the more notable examples, Victorian England is substituted with present-day New York, Scrooge is played to perfection by a grumpy cartoon duck, and the most iconic literary characters of all time are embodied by Muppets....

When a foreign indie film or television series becomes a worldwide darling, more often than not it gets the Americanized treatment. When the property makes the switch it often loses the quintessential aspects that audiences loved in the first place. Luckily, FX’s What We Do in the Shadows reboot continues in its predecessor’s footsteps, delivering much of the same oddball weirdness audiences came to expect. The FX series succeeds due in part to its behind the scenes team, recruiting both Jermaine Clement and Taika Waititi....

Beyond giving smartphones a speed boost for faster video streaming, tech analysts argue that over the next few years 5G will help to unlock the potential of emerging technologies like artificial intelligence, edge computing and the Internet of Things (IoT). Michael Cole, chief technology officer of the European Tour and Ryder Cup, wants to create a technology-enabled golf course, where a combination of data, sensors and mobility keeps players, spectators and broadcasters connected and informed, with 5G networks an important element of that vision....

If Apple’s history is anything to go by, access to high-speed 5G services is likely to come to Android phones ahead of iPhones – but there could be a handy workaround. It’s looking like the first 5G devices to go on sale won’t be phones at all, but rather mobile hotspots … AT&T indicated last month that it wants to offer the puck-shaped hotspot devices to allow customers to take advantage of 5G speeds before the widespread availability of compatible phones....

There are many examples of outstanding employee advocacy. If employees are happy and succeeding in their work, there is no reason why they won’t want to sing the praises of their employer. This is the case for both small and large organizations. Satisfied employees are happy to regale people about the positive aspects of their work. They will “go into bat” on behalf of their firm. This is just as true for organizations as large as MasterCard and Boeing as it is for small-town businesses with a couple of happy employees....

One of the most notorious examples last year was a scam that sent a phony “shipping information” email to 3,000 small businesses. Pretending to be from UPS, the email had a link that claimed to be tracking information; instead, it contained malware that infected many computers. A small business likely doesn’t have an IT department or a big budget, and it can be difficult to figure out exactly what to do to about phishing vulnerabilities....